Crime Scene Cleanup
Certified technicians restore a property after a violent crime, with discretion and full biohazard containment.
Biohazard and crime scene cleanup, handled properly
When something has happened at a property, cleaning it is not the job of the police or the coroner — it falls to the family or the owner. It should not fall to you. Certified technicians handle containment, removal, decontamination and licensed disposal, arriving discreetly and working around what you need.
Talk to someone now(831) 428-0657
Answered 24 hours a day, including weekends and holidays. There is no obligation and nothing needs deciding on the first call.
24/7
Dispatched any hour, any day
Certified
Bloodborne pathogen trained technicians
Discreet
Unmarked vehicles, no signage
Nationwide
Coverage across the United States
If this has just happened
A few practical things, in the order they matter. You do not need to do all of them, and none of them need doing perfectly.
- If anyone may still need medical help, call 911 first.
- Do not enter the affected area or attempt to clean anything.
- Close the door to the room and keep pets and children away.
- Turn off heating or air conditioning circulating through the space.
- If you can do it safely from the doorway, photograph the room for your insurer.
- Call when you are ready. Someone else can make the call for you.
What we handle
Every service below follows the same discipline: contain the area, remove what cannot be salvaged, decontaminate the structure, and dispose of biohazardous waste under state regulation — with documentation you can hand to an insurer.
Biohazard Cleanup
Removal and decontamination of any biological hazard — blood, bodily fluids, or contaminated material.
Unattended Death Cleanup
Careful, discreet remediation after a death that went undiscovered, including decomposition and odor.
Suicide Cleanup
Compassionate, discreet restoration so a family never has to face this themselves.
Hoarding Cleanup
Clearing and sanitising a hoarded property, working at a pace the person living there can manage.
Blood Cleanup
Safe removal and decontamination of blood after an accident, injury or medical event.
Trauma Scene Cleanup
Restoration after any traumatic incident — accident, injury or medical emergency — in a home or workplace.
What happens when you call
- You describe what has happened.
No detail is needed beyond what you are comfortable giving. If you would rather not talk about parts of it, say so and we will work around it.
- We establish the practical facts.
Where the property is, what kind of building, roughly how long the situation has existed, and how urgent it is. This is what determines the scope more than anything else.
- A certified local crew is matched.
You are connected to an independent, licensed remediation contractor covering your area, and a time is arranged — often the same day.
- They assess on site and quote in writing.
A proper assessment looks beneath the flooring rather than at it. You get a defined scope and a fixed price before any work starts.
Why this is not cleaning
The distinction is not marketing language. It changes what has to be removed rather than wiped, how waste leaves the property, and what documentation exists at the end.
The governing question is porosity. Sealed hard surfaces can be decontaminated in place and returned to use. Anything porous that absorbed fluid — carpet, padding, drywall, insulation, untreated timber, upholstery — cannot be reliably decontaminated and has to be cut out and disposed of as regulated waste. That is why the scope of a job is set by how far material travelled, not by how large the visible stain is.
It also explains the single most common failure in this industry. A surface clean looks finished. The family believes it is resolved. Then the odor returns as the weather warms, because the material that produces it was never removed — it was underneath the whole time. The second attempt always costs more than doing it properly first.
Who we work with
Families and homeowners
Most calls. Usually someone who has just discovered a situation and has never had to deal with anything like it. Nothing needs deciding on the first call.
Landlords and property managers
A unit that cannot be relet until it is remediated and documented. We work to a written scope and provide the paperwork a tenancy or an insurer requires.
Executors and estates
Where a property forms part of an estate, remediation frequently has to happen before it can be sold or cleared. Documentation matters here for the estate accounts as much as for any claim.
Businesses and employers
OSHA places the duty on the employer, not the employee. A written scope, trained technicians and disposal manifests are what satisfy both an insurer and an inspector.
Funeral directors
Families frequently ask their funeral director what happens to the property. We work alongside them rather than competing for that conversation.
Care homes and facilities
A room that needs returning to use quickly, handled discreetly and without disturbing other residents.
Insurance, and who pays
Homeowners policies frequently cover biohazard remediation following a sudden event — a death, a crime, an accident — generally under the property damage provision rather than as a named peril. Commercial policies vary more widely. Contamination that developed gradually through neglect is usually excluded, because most policies exclude wear and gradual deterioration.
Many states also operate crime victim compensation programs that cover scene cleanup specifically. These are consistently underused, largely because families are never told they exist. They generally sit alongside an insurance claim rather than instead of one, and both are worth pursuing.
Whatever the route, three things make a claim straightforward: photographs taken before anything is touched, a written scope of works, and disposal manifests at the end. All three are difficult to produce retrospectively, which is why documentation is part of the job rather than an afterthought.
Certification and compliance
This is regulated work, and the credentials are checkable. Whoever you use — us or anyone else — these are the questions worth asking before they start.
- Bloodborne pathogen training. Required under OSHA 29 CFR 1910.1030 for anyone with occupational exposure. Ask to see it evidenced.
- A named permitted waste hauler. Regulated medical waste cannot lawfully travel in an ordinary van. Ask who transports it and ask for the manifests afterwards.
- State registration where it exists. California requires Trauma Scene Waste Management Practitioner registration with the state Department of Public Health. Where no such scheme exists, the other checks matter more rather than less.
- A written scope before work starts. Anyone quoting a fixed price over the phone without seeing the property is quoting a number they will revise.
Discretion
This is the thing most people are quietly worried about and rarely ask outright. Crews attend in unmarked vehicles and plain clothing wherever possible. There is no signage, no branding visible from the street, and no reason for a neighbour to know what the work is.
You do not have to be present, and many people are not. Crews are used to coordinating with a relative, a friend, a neighbour or a property manager, and to sending photographs only where they are wanted. If there are parts of the situation you would rather not discuss, say so.
Where we cover
Crews are dispatched across the United States, 24 hours a day. The areas below are those we are asked about most, but coverage is not limited to them — if your city is not listed, call and ask.
- Houston
- San Francisco
- Austin
- Dallas
- Los Angeles
- Denver
- Chicago
- Las Vegas
- Phoenix
- San Antonio
- Fort Worth
- New York
- Tampa
- Atlanta
- Alexandria
- Appleton
- Aurora
- Baltimore
Straight answers
Practical guides to the questions people actually ask — what the process is, who is responsible for what, and what to expect.
What to Do When Someone Dies at Home
The practical steps in order — who to call first, what happens next, and who is responsible for the property afterwards.
What Is an Unattended Death?
What the term means, why it changes what happens to the property, and what remediation actually involves.
Who Cleans Up Crime Scenes?
Not the police, and not the coroner. Here is who is actually responsible and who does the work.
Do You Have to Disclose a Death in a House?
Disclosure rules vary sharply by state. What is generally required, and why remediation documentation matters when selling.
How Long Does It Take for a Body to Decompose?
The stages and the timeline, and the factors — temperature, humidity, environment — that change them significantly.
The Stages of Human Decomposition
Fresh, bloat, active decay, advanced decay and dry remains — what happens at each stage.
Common questions
Do the police or the coroner clean up afterwards?
No. Law enforcement investigates and releases the scene; the coroner or medical examiner takes the body. Neither cleans the property. Remediation falls to the owner, the tenant or the estate — which surprises almost everyone, and usually at the worst possible moment.
How quickly can someone get here?
Crews are dispatched 24 hours a day, including weekends and holidays. In most covered areas a team can be on site the same day, and earlier work means less material penetrating flooring and structure.
Will my insurance cover it?
Frequently, yes. Many homeowners policies cover biohazard remediation following a sudden event under the property damage provision. Several states also run victim compensation programs that cover crime scene cleanup specifically, and those are widely underused.
Will anyone know what happened?
Crews attend in unmarked vehicles and plain clothing wherever possible. No signage, no visible branding, and no reason for a neighbour to know what the work is. Discretion is standard rather than something extra to request.
Do I have to be there?
No. Many people are not, and crews routinely coordinate with a relative, a friend, a neighbour or a property manager remotely. Photographs are shared only if you want them.
What does the first call involve?
A conversation and nothing more. What happened, where the property is, and how urgent it is. Nothing needs deciding on that call and there is no obligation attached to it.
One call is enough to start
You can ask what your situation involves, roughly what it will cost, and what happens next — without committing to anything. Crews are available 24 hours a day, and someone else can make the call on your behalf if you would rather they did.